FAQ

1. What is Golsip?

Golsip is an online platform where you can shop for exquisite gold jewelry from trusted and renowned jewelers.

2. How do I create an account on Golsip?

Click on the "Sign Up" option on our homepage, follow the steps, and start exploring!

3. How do I compare prices and designs?

Each product listed has details about its price, design, and jeweler. Simply browse through our collection and compare.

4. Are there any delivery charges?

Delivery charges may vary based on your location and the jeweler's policies. These will be specified at the time of purchase.

5. Is it safe to make payments on Golsip?

Absolutely! We use secured payment gateways to ensure your transaction details remain confidential.

6. How long does delivery take?

The delivery timeline varies based on the product and the jeweler. However, an estimated delivery date will be provided at checkout.

7. Can I return or exchange items?

Yes, please refer to our 'Return and Exchange Policy' for detailed information.

8. How do I know the jewelry is authentic?

All our partnered jewelers are trusted and renowned in the industry.

9. Can I customize my jewelry?

This depends on the individual jeweler's offerings. Some may offer customization, while others might not.

10. Do you offer any discounts or promotions?

Yes, we frequently have offers and promotions running. Stay tuned to our website and sign up for our newsletter to keep updated!

11. How do I contact customer support?

You can reach out to our customer support team via the Contact Us page or through the provided helpline Email.Yes, we frequently have offers and promotions running. Stay tuned to our website and sign up for our newsletter to keep updated!