Eligibility: Refunds apply to products returned due to defects or damages, as per our return policy.

Process: Once a return is approved, the refund process begins. The mode of refund may vary based on the original payment method.

COD Transactions: Cash on Delivery transactions might have processing fees deducted during refunds.

Duration: Refunds will typically be processed within 7-15 working business days, subject to bank processing times.

Exclusions: Certain products may be exempted from refunds. Ensure to read product-specific policies.

Return Eligibility: Return unused products in their original condition within 7 days of receipt for defects or damages.

Reporting Process: Initiate returns by contacting our customer support within the stipulated period.

Return Charges: We bear return shipping charges for domestic orders. Ensure the product is packed securely.

Product Conditions: Items returned should be unused, undamaged, and accompanied by the original invoice.

Exceptions: Any product not meeting return criteria may be rejected for return processing.

Shipping Process: We partner with trusted shipping entities to guarantee timely and safe deliveries.

Delivery Time: Expected delivery times may vary based on product availability and destination. The order is delivered within 5-7 working days of your placing order.

Shipping Charges:Mostly, domestic shipping within India is free. Specific items or locations may have additional costs.

Shipping Address: Ensure accurate details for prompt delivery. Changes or updates should be communicated immediately.

For any queries or concerns regarding our return policy, please contact our customer support team at support@golsip.com.